Words we use
Every term this product uses that you would not already know, with what it means.
- How often AI recommends you
- Out of every answer we collected to the questions your customers ask, how many named your business. We only show it once we have enough checks to mean something.
- Your slice compared to competitors
- The same count, side by side with the businesses you named as competitors, so you can see whether being named ten times is a lot or a little in your market.
- Websites AI reads
- The pages an AI assistant looked at before it answered. Some are yours; most are not. They are where its opinion of you comes from.
- Hidden details that help AI understand your page
- Notes we add to your page that a visitor never sees, telling an AI assistant plainly what the business is, where it is, and what it sells.
- AI reader
- The part of ChatGPT, Perplexity or Gemini that fetches a page and reads it. It is not a person and it does not wait: if your page is slow or blocked, it leaves without reading.
- AI has read your page
- An AI reader fetched this page and could make sense of it. Until that happens, nothing on the page can affect what any assistant says about you.
- What AI says about you
- The actual sentences assistants wrote about your business — good, bad or wrong. You can open every one of them and read it in full.
- Questions where you’re missing
- Questions your customers ask where an assistant recommended somebody, and it was not you. These are the ones worth fixing first.
- Getting found in AI
- Making your business one an AI assistant names when somebody asks it for a recommendation. It is not the same work as ranking in a search engine, and it is not the same result.
- Recognising your name however it’s written
- Counting an answer as a mention of you whether it wrote your name in English, in Arabic, with or without “Al-”, or as an abbreviation your customers use.
- Customer question
- One question, in the words a customer would actually use, that we ask assistants on your behalf — over and over, so a single lucky answer cannot move your numbers.
- A check
- One question, asked once, to one assistant, with the whole answer stored. Every number in this product is built from these, and you can open any of them.
- Enough checks
- Thirty answers in the period you are looking at. Below that we show no percentage at all, because a number from a handful of answers moves for reasons that are not about you.
- The answer behind a number
- The full text an assistant actually returned, stored exactly as it arrived, with the date and which assistant said it. Every number here links to one.
- Read-only
- You can open and read everything you collected, and nothing new is collected and nothing can be changed. Nothing is deleted while a workspace is read-only.